In Baldoria, your satisfaction is guaranteed. In the unlikely event that you are not completely satisfied, you may return any item for a full and speedy refund, with no explanation required.

Shipping Policy
All Baldoria items are shipped free, via UPS, in our specially designed packaging. Please allow 14 days for delivery of customized items—ties, scarves, and foulards. Most Baldoria limited editions are delivered in 48 hours, with the exception of Women's Separates/Dresses, which require 7 days. All charges, including customs, are included. We will not process order unless e-mail address is correct.

Personalization Error Policy
To avoid disappointment, please be sure to double-check your personalization on every item you have chosen to acquire. We cannot correct any typographical or spelling errors you may make. Your tie, foulard or scarf will be personalized with your message exactly as you have conveyed it to us.

Return Policy
If you are not completely satisfied with any item you acquire from Baldoria, simply return the item in its original wrapping to:
295 Greenwich St. #423
New York, New York 10007

As soon as we receive the returned item, we will credit your credit card. Baldoria cannot accept C.O.D. returns.

Copyright Information
Copyright © 1999 Ocwen, Ltd. The trademarks BALDORIA, BALDORIA.COM, BALDORIA and butterfly design, butterfly design, ANDREA, "The item you order from us does not exist until you create it.", and ANDREA logo are trademarks of Ocwen Ltd.

Anticipate the Wrapping
Each tie, foulard or scarf you acquire will arrive in an elegant handmade wood and metal canister, crafted just for Baldoria by local artisans.

Privacy Policy
The information you provide will be used only for completing your acquisitions, or to help customize your experience at Baldoria. Your personal information is safe with us, kept under lock and key. Rest assured that we will not sell, rent or transfer your information to any outside party for any reason.